Retail is about 'people' in a business. All successful retail businesses rely on the quality of their products and the effectiveness of their staff. The study of Retail Servives provides a viable career pathway, and the skills developed are not only effective in the workplace but also in everyday life. The retail industry is a significant employer within Australia. Career options available cover a range of jobs including people who work in customer service, sales, visual merchandising, product management, marketing, support services and administration.